Privacy Policy

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

1.1 Files You Upload

When you use our conversion service, you upload PDF files to our servers. These files are temporarily stored only for the duration necessary to complete the conversion process.

1.2 Usage Information

We collect information about how you interact with our service, including:

• Conversion types and formats used
• Browser type and version
• Device information
• IP address
• Date and time of access

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our service: Converting your PDF files to the requested format
• To improve our service: Understanding how users interact with our platform
• To ensure security: Protecting against fraud and abuse
• To communicate: Responding to your inquiries and providing support

3. Data Security

We take data security seriously and implement industry-standard measures to protect your information:

• Encryption: All file uploads are encrypted using SSL/TLS
• Automatic deletion: Files are automatically deleted from our servers within 1 hour after conversion
• Secure servers: Our infrastructure is hosted on secure, monitored servers
• Access control: Strict access controls limit who can access your data

4. File Retention

We understand the importance of your privacy. Here's our file retention policy:

• Uploaded files are stored temporarily only during the conversion process
• All files (both original and converted) are automatically deleted within 1 hour
• You can manually delete your files immediately after download
• We do not store or access the content of your files

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for the website to function properly
• Preference cookies: Remember your settings (e.g., dark mode preference)
• Analytics cookies: Help us understand how visitors use our site

You can control cookie preferences through your browser settings.

6. Third-Party Services

We may use third-party services to help us operate our platform:

• Cloud hosting providers
• Analytics services
• Content delivery networks (CDN)

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your information

8. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@universalpdf.com
• Phone: +1 (555) 123-4567
• Address: 123 Tech Street, San Francisco, CA 94105